‘In every human organisation there is a tension between its designed structures, which embody relationships of power, and its emergent structures, which represent the organisation’s aliveness and creativity. Skillful managers understand the interdependence of design and emergence.’ F.Capra & PL
As usual nothing is as straight forward as it might seem. I was reviewing the three areas that I believe most impact trust (consistency, transparency and mutual support) and realised that they were not the whole story. Each term needed
So, how does someone trust your organisation when everything is constantly changing? Has anyone ever articulated what it is about your organisation that they trust? And what happens when those criteria (conscious or unconscious) change over time?